Frequently Asked Questions
Your vehicle has been in a collision, now what?
Get straight answers to the most common questions we hear after an accident. Don't see what you're looking for? Call us.
Take a breath. If anyone is hurt, call 911 first. Once everyone is safe, here's a clean checklist:
- Move the car to a safe spot if it's drivable. Turn on the hazards.
- Trade info with the other driver — name, phone, insurance carrier, policy number, license plate.
- Photograph everything. Both vehicles from every angle, the scene, the plates, the damage close-up.
- Call us at the shop. We can talk through next steps and arrange a tow if the car can't drive.
- File the claim with your carrier, or wait for the other driver's carrier to reach out if they were at fault.
- Drop the car off when you're ready. We'll handle the rest — including coordinating with the insurance adjuster.
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